All sessions are paid in advance and are non-refundable. You are expected to be on time for your sessions. If you’re going to be more that 10mins late for any reason, you must send an email to firstname.lastname@example.org a.s.a.p. for rescheduling. If you need to reschedule your session you must do so within 24 hours prior to your originally scheduled session. If you fail to reschedule within that time your session will be voided. For the student or parent that is uncertain about making a long term commitment, a single lesson rate is offered. If after the first session the student or parent decides to purchase a package, the single session rate will be applied to the package.